Suzanne House Roscher far and away exceeded our expectations in a realtor. We have high standards and have bought and sold several houses over the past few years, and Suzanne was light years above any agent we’ve ever had.  We were nervous about the timing of selling our rental property, selling our house, and buying another house – but Suzanne helped us manage it beautifully. From the first day, Suzanne’s expertise was evident.  She knew our neighborhood and the comps intimately, knew the market and its response, and suggested the best timeline to list.  Suzanne was patient and made us feel comfortable with each step of the process, and told us exactly what to do to make the house appealing for buyers.  Suzanne arranged for the home to be cleaned and needed repairs to be done, all at extremely reasonable prices through her extensive network of service providers. And her amazing staging team made our house look amazing! We were nervous about listing over the holidays, given it’s traditionally a quiet time, but Suzanne made our house look so gorgeous that it received three strong offers well over list price, and closed in less than 30 days. Suzanne is also a tremendous buyers’ agent; she helped us find our dream house, too, and helped us navigate a hot market with patience and expert guidance. In fact, she helped us find a house in our dream neighborhood in a very competitive market, when we didn’t think we had a chance. Suzanne is truly a miracle worker who knows how to get things done, and we have been raving about how great she is to all of our friends! We couldn’t ask for a better experience. - Kim and Omar Roque

Suzanne House Roscher is a realtor extraordinaire who really knows how to guide clients’ through the maze of house selling. There was nothing we asked her that she didn’t immediately know the answer, or at least had several suggestions. She knew all the stages of the process and helped us avoid potential pitfalls. She also had connections with a cadre of various contractors, who knew and respected her. We used several of her contractors for required repairs. House selling, or buying, can be one of the most stressful endeavors in ones life, but Suzanne handles that stress with such grace, often juggling multiple homes simultaneously. We marveled at her drive and dedication to getting the deal done. – Glen Vantuyle

Suzanne has an incredibly deep knowledge of the market and tremendous contacts. She help me find a house when I had been looking extensively for 9 months with no luck at all. Within a few weeks of working with Suzanne I had a completed contract on a wonderful home - really more house than I expected to be able to find. And I think we obtained a fair price in a market that really benefits sellers and results in lots of offers above ask. We made an offer and that offer was accepted. That was the end of it. I could not be happier with my new home. I feel fortunate to have run into Suzanne. – Vicki Hafele

You don't have enough stars on your review sufficient enough to rate Suzanne!! I was amazed and impressed from the first moment I met her to the last day and after of closing. She exceeded any and all expectations, was always prompt courteous and on her game, communicated often verbally and in writing. She herself represented me and did not vanish after signing the contract as other agents have done to me. She staged my house and it looked magnificent and helped it sell quickly. I have had several agents from the area over the years and they did not even come close to Suzanne! I would not recommend anyone else and have already recommended her to many. – Robert Bradford

Having Suzanne on our team for our first home buying experience was a great experience. Even though I did as much research as I possibly could on my own, there just isn't any substitute for the experience that she brought to the table, especially when it came to navigating the offer/closing process. Suzanne was very patient with us. Even when it looked like we might have to wait until next summer to buy, she did not pressure us to act now just to get a sale. She paid attention to our preferences and didn't just start sending us every single 3BR 2.5B that hit the market that "technically" checked the boxes - she would only send us the ones that truly fell in line with what we wanted. To me that showed that our interests still superseded hers, even when it was looking like we might have to hold off on buying. Whenever little snags would come up during the closing process, Suzanne was always there to help us find a solution that worked for all parties. She was available basically 24/7, had all the connections to anyone we needed, and handled everything great on our behalf. I would highly recommend Suzanne to anyone that wants an experienced pro on their side! – Jeff Proctor

"Suzanne House Roscher was an amazing agent in every aspect of the real estate transaction process (pricing, arranging updates and repairs, listing, staging, and selling my property). You will find her to be knowledgeable about EVERY aspect of the process as well as ethical. It was a joy to have her as my agent." - Chrys Wood  

"Suzanne is the only person I will go to when buying or selling a house. In one of the most competitive times to buy a house I have ever seen Suzanne found us an off market property and got the deal done. Obviously this is not the norm but it says a lot about how hard she works for her clients. Suzanne is the ultimate professional. She goes above and beyond to provide all the services you need (inspections, surveys, attorneys, lending). Nobody knows the market or has more contacts than Suzanne."- Satisfied Client

"This was our second time purchasing a home with Suzanne and we couldn't be more grateful for her expertise and support. This time around we were on both the selling and buying sides, and having her with us throughout both experiences made all the difference in the world. She knew exactly what we were looking for and stayed on top of every single detail. We were not expecting to find what we found in this challenging market, but with the help of Suzanne we did. We are very excited about this next chapter!" – Meg Taylor

"Great job as well as exemplary service. I would definitely want her to my family and friends. I am a retired builder and found her knowledge very useful." – R. Sarfan

"I could not recommend Suzanne more as a realtor and a true expert on the housing market in the Hampton Roads area. Her patience with my wife and I was much appreciated as this was our first experience selling a home. Looking back after the dust has settled from closing on the sale of our old and purchase of our new home, I truly believe that we could not have gotten deals. Her communication and attention to every detail is unmatched. I recommend her fully." – Michael Walbridge

"We highly recommend Suzanne for buying or selling a home! She made our home buying experience a great one and we will be forever grateful! She is personable, professional, detail oriented and values good communication. She guided us through the entire process by being extremely responsive with all our needs, working around the clock and keeping us informed every step of the way. She went above and beyond even after we moved in with her extensive network of contacts that allowed us to make this our dream home after purchase!" – Jeff Bean

"Another realtor approached me while I was outside the house, but I hadn't made up my mind who to use so I just took a business card. That same week my daughter Karen gave me Suzanne's name and number from a relative. I decided to give her a call. Her professionalism won me over and I decided that she was the person I wanted to sell my house. She has a wide variety of people to help with all the needs of selling a home. Suzanne came over and went over the house and told me what I most need to give my attention to, even down to the best color to paint the interior. Her associates were always available to help and give advice. Most helpful was the variety of services Suzanne was able to provide for me - which I used from cleaning services to landscaping contractors. All I had to do was call her and get names of individuals available to me within a short period of time. It made the task of readying the house for sale a lot less stressful. There were times when I didn't understand terms and requirements necessary, but she always explained everything and gave me options if I felt overwhelmed in trying to make a decision. I feel Suzanne House Roscher worked very hard on my behalf, was very professional and got my house sold for more than I originally thought it would sell for. I am very happy I chose her and Berkshire Hathaway Towne Realty to be my realtor." – Isabel Bittenbender

"I have bought and sold several homes and Suzanne has always been my #1 realtor of choice. I have never doubted Suzanne’s ability to accurately assess my property and the value depending on the current market. Suzanne’s attention to detail is far superior than anyone I have ever known and I truly believe this is the reason she is rated among the top realtors in the Hampton Roads Area year after year. Suzanne is dedicated, thorough, and totally invested in her matter what the listing price of the house is. She is an honest agent who ALWAYS has the best interest of her client at the forefront." – Alice Jenney

"Suzanne went above and beyond to make our experience buying a vacation home easy and pleasant. She is a joy. We didn’t have to worry about a thing—Suzanne arranged for everything from the home inspection to the most minute details. She made sure we closed on time and smoothly. She even made sure I could get into the home when I forgot the keys four hours away—several weeks after closing! I can’t recommend her highly enough!" – Satisfied Client

"We highly recommend Suzanne for help with buying or selling a home. She has vast knowledge of the market and an impressive team that assists with staging and preparing a home for sale. She made our house look beautiful, and we were under contract very quickly. Whenever we needed anything with the sale or purchase, Suzanne was a step ahead, and she stayed on top of all the details and deadlines. She was very responsive and works incredibly hard. We would definitely work with her again!" – Stephanie Smith

"Suzanne is an excellent real estate agent. She’s very experienced and works extremely hard for her client and in my case achieved fantastic results. The time, care and skills she put into staging my house was awesome. I was impressed with her honesty and integrity and would highly recommend her in order to receive the best outcome." - Lucy Cardon

"Suzanne is a very professional and hard working realtor. Her experience went a long way in staging and marketing my house for sale. She is very knowledgeable in what is going on in the marketplace and constantly stays in communication with you at all times. I highly recommend Suzanne for any realtor needs...." - Fred Coates

"It is hard to put into words what a great experience it was having Suzanne House Roscher as the selling agent for my Mother's house. It was a difficult time for my mom, but Suzanne was very patient and helpful. She went above and beyond and was there with us every step of the way for all the ups and downs associated with selling a home. Her help was immeasurable in getting everything done to prepare the house for the market and to get the house sold. I would highly recommend Suzanne and feel very fortunate to have worked with her- she gets things done!" – Gayle Bush

"Suzanne went above and beyond to help us sell our house, and we did! She was referred to us by friends and was truly amazing. It was a pleasure to work with her and we look forward to working together again in the future, as we look for a place to buy." – Suzanne Aldridge

"Suzanne was amazing! She found our dream house and made the entire buying process a breeze. Highly recommend, we will be recommending to friends and family in the future as well." – Thomas Raine

"Suzanne was the ultimate professional. Our house had languished on the market for nine months with constant price reductions. We took our house off the market and found Suzanne through reviews. Suzanne recommenced and handled upgrades to our house so we could get top dollar which we did. She staged our house beautifully as we had moved to another state leaving the house vacant. We listed the house at the beginning of COVID 19 yet received multiple offers. Suzanne worked with our buyer’s agent for a smooth closing process. Suzanne was always available with updates and had an aggressive plan to sell our house. She was a pleasure to work with and always gracious with humor. Her guidance, personal attention and knowledge calmed any anxiety of being an absentee owner. It was a joy and blessing to work Suzanne!!" – Cindee Riordan

"Suzanne is one of the hardest working real estate agents I have EVER worked with in selling and purchasing a property. Suzanne is very knowledgeable about ALL properties in the Beach area and knows the Good, Bad and Ugly about each of them. She sold two of our homes at the North End and found us a property so we could stay in the North End, all in a few quick months. She is prompt with any questions you have and is always available. I highly recommend Suzanne for your Real Estate needs." – Lewis Little

"When we searched for a realtor to help sell our house, we were looking for someone with honesty, integrity, knowledge, experience, and professionalism.  Having bought and sold several properties in the past, we knew it was important to have a realtor who is easy to work with and prioritizes good communication. We found all that and more in Suzanne.  From the moment we contacted her, she exhibited all the best traits that a realtor should have.  Suzanne has high degree of self-motivation, drive, and smart decision-making.  She is personable and well known and respected among her peers.  She always answered our calls, emails and texts, and kept us informed of every step in the sale of our house.  Suzanne explained the way she worked, her marketing plan, and also made invaluable suggestions for improving the appeal of our home. She expertly coordinated all the different players involved in the sale of our house resulting in a successful transaction. She has a vast network of contacts within the market, assuring that any concern could be addressed quickly and with confidence. She anticipated any issues that might arise and dealt with them proactively and creatively.  Suzanne was particularly attentive to our needs as clients. We live outside the area from where we were selling the house and Suzanne shouldered the burden of many tasks that would normally be handled by the seller.  She went above and beyond and we cannot sing her praises enough. She was organized and paid attention to every detail, making sure that the transaction went smoothly. She negotiated the final sale with expertise and determination. There is no doubt in our minds that it was due to her efforts that our house sold so quickly and at a much higher than expected price.  Thank you for everything Suzanne.  You are the best!!" -  Marjorie

"Suzanne is absolutely one of the best if not the best real estate agent that I have been associated. Ker knowledge, ability and "hustle" is at the highest level. There is no challenge she is not ready for. I could not be more satisfied." - Howard

"I only wish I had listed the home with Suzanne originally, instead I wasted 4 months of prime selling time with the wrong agent. Suzanne came in, fixed problems, staged home, and got it sold quickly!" - Karl Trahan

"Suzanne was a great Realtor, I will definetly recommend. I was very impressed how quick she responded with me initially to submit offers." - Alex

"Suzanne is an excellent real estate agent. She is personable and engaging. She is very knowledgeable and caring to work with both in sales and exploring options for the purchase of a new home." - William Callaghan

"Suzanne House Roscher is the Absolute Best Realtor on the Planet. She always helps her clients make the best decisions for them. She has been our Realtor for our last 3 properties: Buying and Selling! We Cannot imagine working with anyone else. Suzanne is the Gold Standard!! We Adore Her!!!" - Barbara and Doug Thompson

"Suzanne was a total pleasure to work with!!!" - Chris Lyle

"It was a Pleasure working with Ms. Roscher, she has excellent communication skills, extremely accessible and quick to respond. I continue to recommend her and will definitely seek her out again for future home purchases." - David Tang

"Suzanne is great to work with and I will refer her to anyone looking to sell their home." - Satisfied Client

"Suzanne went above and beyond anything I would have imagined. She reassured me when I was stressed, made me feel comfortable with the process and dealing with any obstructions that came up. I was extremely pleased that she worked with me. Even after the sale, she helped me with a problem I was having. I will recommend her to everyone I know." - Linda Tingle-Shirk

"Suzanne is absolutely one of the best if not the best real estate agent that I have been associated. Her knowledge, ability and "hustle" is at the highest level. There is no challenge she is not ready for. I could not be more satisfied." - Howard Sykes

Suzanne is, by far, the best real estate agent we have ever employed. She is knowledgeable, responsive, conscientious, and extremely effective.  From the initial listing and staging, the frequent open houses, the regular showings, to the final sale of our home- Suzanne demonstrated exemplary skill and patience, instilling confidence and reassuring us along the way.  Suzanne was personally involved every step of the way, making the sale of our home a painless experience. She maintained regular contact and provided us with, greatly appreciated, weekly reports of her efforts on our behalf.  She gave excellent advice and guidance and always explained her reasoining- from preparing our home for sale, obtaining necessary legal representation, negotiating the terms of the sales contract, addressing the issues that arise during the escrow process, and finalizing the purchase agreement. We highly recommend Suzanne- she is truly a real estate agent who will work for you! - Milt P., Va. Beach

Dear Mr. Powell, We have successfully closed on our home and wanted to send you a note of appreciation and to express our sincere gratitude for Berkshire Hathaway Towne Realty’s service in helping make our home purchase a reality. Specifically, we would like to take the opportunity to praise our Agent, Suzanne House-Roscher, for her professionalism, dedication, and assistance throughout this process. Our home purchase journey encompassed almost two years of searches, reviewing hundreds of homes online, conducting over 25 home appointments, and making three home offers before finally coming under contract for this home, with Suzanne standing with us the entire time. We first met Suzanne at an open house in January 2017. Her professional presentation, organization, and knowledge, coupled with her personal style, made us feel free to view the home and ask questions without feeling any pressure which was refreshing. After meeting her a second time at another open house two months later, we immediately thought to ourselves that if we decided to pursue a home purchase, she would be the Agent we would select. We spoke honestly with Suzanne about our plans, desires, and expectations which included the fact that we were not in a rush to purchase just any home, we wanted to purchase the home that fit our family desires and lifestyle. A month later we were making our first offer on a home. While our offer was not selected, this provided the opportunity to view multiple homes within different communities in the Virginia Beach area, which Suzanne personally coordinated. Suzanne’s personal demeanor, ability to understand and appreciate our needs and patience truly allowed us to work at our pace and through the process of elimination, reach a final conclusion on the community where we wanted to purchase a home. Six months later, after not winning our second home offer, Suzanne proactively solicited interest from the entire community where we decided to purchase a home to determine if any homeowners may be interested in selling. This effort gained responses from 5 homes in the area, of which we visited two. While we ultimately did not make an official offer on either home, our admiration for Suzanne continued to grow. During the additional eight months of searching before making our fourth and final offer on a home, Suzanne truly worked for us as a buyer’s agent through all home offers and negotiations. While we may not have always agreed, she provided us with the best information possible and we never once doubted that she supported our decision 100%, conveying and fighting for our interests every step of the way. She maintained the appropriate level of engagement with us, letting us know about homes matching our criteria that recently came on the market, but never pushed us to rush our selection. After formally coming under contract for our current home purchase, Suzanne’s professional savvy was instrumental in obtaining the most professional and knowledgeable inspectors that we have seen in our last four home purchase/sale transactions across three other states. Negotiating this sale on our behalf, which was the first in a series of complex purchases and sales including multiple Agents at your company, we were able to secure a fair final closing price for the home that accommodated monetary concessions from the sellers to account for needed post-sale repairs/improvements. Her exceptional work ethic, knowledge, and follow-through never faltered and directly resulted in a home purchase closing within 35-days, including two holiday periods, after contract ratification. Suzanne’s level of professionalism, knowledge, detailed work-ethic, and ability to navigate and articulate all facets of the real estate process are truly unmatched. If it is possible to recognize Suzanne with some type of award or recognition within your Company, we would feel most appreciative – she is an exceedingly deserving candidate. Additionally, if there is a location where reviews are posted for your Agents, please let us know – it would be our pleasure to share with everyone just how professional and helpful Suzanne’s services have been for us. Thanks again and have a wonderful Holiday Season! Sincerely, - Roberto & Rene Martínez